Have questions about UC Online? Student Support is here to help! Browse our student FAQs, initiate a chat session, call us or email us.
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Keep Learning (COVID-19)
Information has been provided by each of the UC campuses and UC Online to assist students with relevant resources for learning continuity during this critical time.
Please click here to access the page.
Should you need further assistance, please contact UC Online Support, or reach out to your advisors.
Newly Enrolled Students
Have you enrolled in a cross-campus online course? Look over our checklist to help you prepare for class.
During the week before the start of your course, your instructor will email you with your course web address and instructions for logging in. If you do not receive this email or have questions about the log-in process, contact UC Online Support.
To change the status of your enrollment, review the process for dropping a course or check out our Enrollment FAQs.
Transcripts for Non UC students
If you need transcripts for previous courses you have taken at UC Online only, we will continue to provide those to you per the usual process. Please visit our partner, National Student Clearinghouse, to pay for and order your transcript. Our student support team will create the transcript and send it to you.